I agree that Collector Fest UK may share my details with selected exhibitors, sponsors, and partners so they can contact me directly about their products and services.
COLLECTOR FEST UK PRIVACY POLICY
Collector Fest UK (the trading name of Showcase Collectibles Ltd) (“we”, “us”, “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your personal data when you use our services, including purchasing tickets, attending events, subscribing to communications, or using our website.
1. Information We Collect
We may collect and process the following personal data:
Information you provide directly:
· Name, date of birth
· Email address, postal address, telephone number
· Account and registration details
· Information provided when entering competitions, completing forms, or contacting us
Transaction data:
· Details of purchases (e.g. tickets or other products)
· Payment information (processed securely via third-party providers)
Technical and usage data:
· IP address, browser type, device identifiers
· Website usage data (pages viewed, clicks, navigation paths)
· Cookie and tracking data (see Cookies section)
Location data:
· Approximate or precise location where enabled on your device
Third-party data:
· Information received from partners where you have consented to sharing
· Publicly available information (including social media where applicable)
If you do not provide the required personal data, we may be unable to provide certain services.
Children:
Our services are not intended for individuals under 16. If you are under 16, you must have consent from a parent or guardian.
2. How We Use Your Personal Data
We use your personal data for the following purposes:
· To provide and manage our events, products, and services
· To process transactions and fulfil contracts
· To communicate with you about bookings, updates, and customer service matters
· To send marketing communications (where permitted)
· To improve our services, websites, and customer experience
· To conduct analytics, research, and business reporting
· To administer competitions and promotions
· To prevent fraud and ensure security
· To comply with legal obligations
3. Legal Basis for Processing
We rely on the following lawful bases under UK GDPR:
· Contract: where processing is necessary to provide services you have requested
· Consent: for sending marketing communications and sharing data with third parties for their marketing
· Legitimate Interests: to operate, improve, and promote our business, provided your rights do not override these interests
· Legal Obligation: where we must comply with applicable laws
You may object to processing based on legitimate interests at any time.
4. Marketing and Third-Party Contact
Where you have given explicit consent, we may share your personal data (such as your email address) with selected third parties, including exhibitors, sponsors, and partners, so that they may contact you directly with their own marketing
You can withdraw your consent at any time by:
· Clicking the unsubscribe link in emails
· Contacting us directly
Withdrawal of consent does not affect the lawfulness of processing before withdrawal.
5. Sharing Your Personal Data
We may share your personal data with:
· Service providers (e.g. payment processors, IT providers, event platforms)
· Analytics and advertising partners
· Business partners, exhibitors, and sponsors (where you have provided consent)
· Professional advisers (e.g. legal, accounting)
· Regulators and authorities where required by law
Where we share your data:
· We ensure appropriate contractual safeguards are in place
· We limit sharing to what is necessary
· We require that third parties must process data in accordance with applicable law.
If our business is sold or restructured, your personal data may be transferred as part of that transaction.
6. International Transfers
Where personal data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.
7. Data Retention
We retain personal data only for as long as necessary to:
· Fulfil the purposes outlined in this policy
· Comply with legal, tax, and regulatory obligations
After this, your data will be securely deleted or anonymised.
8. Data Security
We implement appropriate technical and organisational measures to protect personal data, including protection against unauthorised access, loss, or misuse.
9. Your Rights
Under UK data protection law, you have the right to:
· Access your personal data
· Request correction of inaccurate data
· Request erasure (“right to be forgotten”)
· Restrict processing
· Object to processing (including direct marketing)
· Withdraw consent at any time
· Request data portability
To exercise your rights, please contact us at sales@collector-fest.com
We may need to verify your identity before responding. We aim to respond within one month.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).